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Welcome to Indo Clothing Shop (“we”, “us”, or “our”), your premier destination for exquisite Indo-Western fusion fashion at www.indoapparels.com. These Terms and Conditions govern your access to and use of our website and services. By accessing or using our site, you agree to be bound by these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website and services are available to individuals who can form legally binding contracts under applicable law. By using this site, you represent that you are at least 18 years old or accessing the site under parental supervision.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, button icons, images, digital downloads, and data compilations, is the property of Indo Clothing Shop or its content suppliers and protected by international copyright laws. The compilation of all content on this site is our exclusive property.

User Responsibility: You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the website without express written permission from us. Our Indo-Western designs and product names are trademarks and may not be used in connection with any product or service without our prior written consent.

2. Products and Services

2.1 Product Descriptions

We take great care in crafting our Kurta Sets, Dhoti Pants, Fusion Dresses, and other Indo-Western apparel. While we strive for accuracy in product descriptions and images, slight variations may occur due to screen settings and handmade elements inherent in ethnic wear.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice. Items in your cart are not reserved until order completion.

2.3 Custom and Final Sale Items

Custom-made Indo-Western ensembles and items marked “Final Sale” cannot be returned or exchanged, respecting the craftsmanship and hygiene standards of our cultural fashions.

3. Ordering and Payment

3.1 Order Acceptance

Your order represents an offer to purchase which we accept by sending an order confirmation email. We reserve the right to refuse any order for any reason, including limitations on quantities available for purchase.

3.2 Pricing Information

All prices are in US Dollars (USD). While we verify pricing accuracy, errors may occur. If we discover an error, we will notify you and give you the option to reconfirm at the correct price or cancel your order.

3.3 Payment Methods

We accept the following payment methods for your convenience:

  • Visa
  • MasterCard
  • JCB
  • PayPal

User Responsibility: You represent that your payment information is accurate and that you are authorized to use the payment method. You agree to pay all charges incurred by your account, including applicable taxes and shipping fees.

4. Shipping and Delivery

4.1 Shipping Methods

We offer two elegant shipping solutions for our global customers (excluding certain Asian and remote regions):

  • Standard Shipping ($12.95): Carrier: DHL or FedEx. Delivery time: 10-15 business days after shipment
  • Free Shipping (orders over $50): Carrier: EMS. Delivery time: 15-25 business days after shipment

4.2 Order Processing

Each Kurta Set and Fusion Dress is carefully prepared with the same attention to detail that goes into their creation. All orders are processed within 1-2 business days (excluding weekends and holidays).

4.3 International Considerations

For our global patrons of Indo-Western fashion:

  • Customs duties and taxes may apply depending on your country’s regulations
  • Delivery times may vary slightly due to customs processing
  • You are responsible for any additional customs fees or taxes

5. Returns and Exchanges

5.1 Return Eligibility

To maintain the integrity of our cultural fashions, items must be:

  • In original, unworn condition with all tags attached
  • Free from washing, alteration, or damage
  • Accompanied by the original packing slip or receipt
  • Returned within 15 days of receiving your order

5.2 Non-Returnable Items

To respect hygiene standards and craftsmanship, we cannot accept returns for:

  • Leggings and Bottoms (intimate garments)
  • Items marked “Final Sale”
  • Personalized or custom-made items

5.3 Return Process

To initiate a return:

  1. Email us at [email protected] within 15 days with your order details
  2. Receive return authorization and instructions
  3. Ship your return with original packaging and tags
  4. Wait for processing (typically 5 business days after receipt)

User Responsibility: You are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service as we cannot be responsible for lost return packages.

5.4 Refunds

Refunds will be issued to your original payment method within:

  • 7-10 business days for credit/debit cards
  • 3-5 business days for PayPal
Original shipping fees are non-refundable.

6. Limitation of Liability

Indo Clothing Shop shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

  • The use or inability to use our products or services
  • Unauthorized access to or alteration of your transmissions or data
  • Statements or conduct of any third party on the service
  • Any other matter relating to the service

Our total liability for any claim related to the website or products shall not exceed the amount you paid for the product(s) in question.

7. General Provisions

7.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

7.2 Changes to Terms

We reserve the right to modify these Terms at any time. Your continued use of the website after changes constitutes acceptance of the new Terms.

7.3 Contact Information

For questions about these Terms or our Indo-Western collections, contact our customer care team:

Email: [email protected]
Business Hours: Monday-Friday, 9AM-5PM PST
Physical Address: 4948 Doctors Drive, Long Beach, US 90802

By using our website and purchasing our Indo-Western fusion wear, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.